Privacy Policy
Last Updated: January 2025
This Privacy Policy explains how Bassbet Casino, operated at bassbet24.live, collects, uses, stores, and protects personal data for all users of the platform. By registering an account or using any part of the site, you accept the practices described in this document.
1. Who We Are
Bassbet Casino is an online gaming platform serving Canadian players. For any questions regarding this policy, contact our data team via the support channels listed on the site. We take data protection seriously and comply with applicable privacy legislation relevant to our operation.
2. Information We Collect
When you register or interact with Bassbet Casino, we may collect the following categories of personal data:
- Full name, date of birth, and residential address
- Email address and phone number
- Government-issued identification documents (for KYC verification)
- Payment information including transaction history
- IP address, device type, browser type, and geolocation data
- Gaming activity, session data, and interaction logs
We do not collect payment card numbers directly. Card transactions are processed through PCI-DSS compliant third-party payment processors who handle card data in accordance with their own security standards.
3. How We Use Your Data
Your personal data is used for the following purposes. Account creation and identity verification. Processing deposits and withdrawals in CAD. Delivering bonus offers, promotions, and account notifications. Detecting fraud, money laundering, and unauthorised access. Complying with regulatory obligations under our gaming license. Improving site performance and user experience through analytics data.
We do not sell personal data to third parties for marketing purposes.
4. Legal Basis for Processing
Processing of your data is based on one or more of the following grounds. Contractual necessity — processing required to deliver the service you signed up for. Legal obligation — processing required to comply with gaming license conditions, anti-money laundering rules, and identity verification requirements. Legitimate interest — fraud detection, security monitoring, and platform improvement. Consent — where you have explicitly opted in to marketing communications.
5. Data Sharing
Bassbet Casino shares personal data only where necessary and only with the following categories of recipient. Payment processors for transaction handling. Identity verification providers for KYC checks. Analytics platforms to understand aggregate site usage. Regulatory authorities when required by the terms of our gaming license. IT infrastructure providers who host and maintain the platform under strict data processing agreements.
No personal data is transferred to parties for advertising or data brokerage purposes.
6. Data Retention
Account data is retained for a minimum of five years after account closure, as required under standard anti-money laundering and gaming compliance obligations. Transaction records are kept for seven years. You may request deletion of data not subject to a legal retention requirement by contacting support.
7. Cookies and Tracking
Bassbet Casino uses cookies for session management, fraud prevention, and performance analytics. Essential cookies are required for the site to function and cannot be disabled. Analytics cookies collect aggregate, anonymised usage data to help us improve the platform. You can manage non-essential cookie preferences through your browser settings. Disabling all cookies may affect site functionality.
8. Your Rights
Depending on your location, you may have the right to access personal data we hold about you. You may request correction of inaccurate data. You may request deletion of data we are not legally required to retain. You may object to certain types of processing or request that we restrict processing. To exercise any of these rights, contact our support team. We aim to respond to all data rights requests within 30 days.
9. Security
All data transmitted to and from bassbet24.live is protected using 256-bit SSL encryption. Access to personal data internally is restricted on a need-to-know basis. Accounts are protected by password authentication and optional two-factor authentication. No system is entirely immune to breach, but we maintain industry-standard controls to minimise risk.
10. Children
Bassbet Casino is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we identify or are notified that an account belongs to a minor, we will close the account and delete associated data promptly. If you believe a minor has registered, contact us immediately.
11. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in law, regulation, or our data practices. Material changes will be communicated to registered account holders via email or an in-platform notification. Continued use of the site after changes are published constitutes acceptance of the revised policy.
12. Contact
For any questions about this Privacy Policy or your personal data, contact the Bassbet support team through the live chat or email channel on the site. We will respond within 48 hours for routine enquiries.