1. Introduction

BassBet Casino ("we", "us", "our") operates the website at bassbet24.live. This Privacy Policy explains what personal data we collect from users, how we use it, who we share it with, and what rights you have regarding your information. Using this site means you accept the practices described here.

2. Data We Collect

We collect information in two main ways: data you provide directly and data collected automatically through your use of the site.

Information You Provide

When you create an account, we collect your full name, date of birth, email address, residential address, and phone number. During payment processing, your card details or crypto wallet information is handled by our payment processors. We store transaction references, not full card numbers.

Automatically Collected Data

We collect IP address, browser type, device type, operating system, pages visited, session duration, and referral source through standard web analytics. This data helps us maintain site performance and detect fraudulent access attempts.

3. How We Use Your Data

Your personal data is used to process account registrations, verify your identity under KYC requirements, process deposits and withdrawals, and provide customer support. We also use aggregated and anonymized data to analyze site performance and improve the player experience.

We may send transactional emails related to your account activity. Marketing communications are only sent if you have opted in. You can withdraw consent for marketing emails at any time using the unsubscribe link in any email we send.

4. Legal Basis for Processing

We process your data on the following grounds: contract performance (processing your account and transactions), legal obligation (KYC and anti-money laundering compliance), legitimate interest (fraud prevention and site security), and consent (marketing communications where applicable).

5. Data Sharing

We do not sell your personal data to third parties. We share data only with service providers who process it on our behalf, including payment processors, KYC verification providers, and analytics platforms. These providers operate under data processing agreements that restrict how they use your information.

We may disclose data to law enforcement or regulatory authorities where required by law, or where we have a good-faith belief that disclosure is necessary to protect legal rights or prevent harm.

6. Data Retention

Account data is retained for as long as your account is active. Following account closure, we retain records for a minimum of 5 years to comply with anti-money laundering regulations. After this period, data is securely deleted or anonymized.

7. Cookies

This site uses cookies for session management, security, and analytics. Essential cookies are required for the site to function and cannot be disabled. Analytics cookies can be controlled through your browser settings. A full cookie disclosure is available on request.

8. Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate data, request deletion of your data where no legal obligation requires us to retain it, and object to processing based on legitimate interest. To exercise these rights, contact us at the address below.

9. Security

We use 256-bit TLS encryption on all connections between your browser and our servers. Internal access to personal data is restricted to staff who need it to perform their role. Regular security assessments are conducted to identify and address vulnerabilities.

10. Children

BassBet Casino is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we become aware that a minor has registered, the account will be closed and all associated data deleted immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated by email or through a notice on the site. Your continued use of the site after changes are published constitutes acceptance of the revised policy.

12. Contact

For privacy-related enquiries, contact our data protection team at: [email protected]

Last Updated: January 2025